As a Man Thinketh
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Saturday, July 07, 2007 |
"As the physically weak man can make himself strong
by careful and patient training,
so the man of weak thoughts can make them strong
by exercising himself in right thinking."
~ James Allen, 19th century English writer
from As a Man Thinketh |
posted by Wayne Mansfield @ 12:36 PM   |
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Extended DISC PROFILING
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Saturday, June 09, 2007 |
Have you every wanted to make sure that you didn't get any square pegs in round holes or learn what makes your top sales person or top managers tick and their strengths & weaknesses and areas that they could improve, then DISC PROFILING is a very good way to do it.
Profiling is under gone a tremendous development since it was first introduced to where now it has some real relevance in understanding in how you can how you can work with people on your team to develop their skills to the maximum potential.
Profiling helps in Mentoring situations, coaching situations and also in selection of staff.
I can now offer to you the opportunity on my website of linking in and getting the members of your staff profiled on line and also being able to get some feed back as to what to look for in developing the skills of your people.
The profiles which are an investment of $150 (Australian or New Zealand) come complete with explanatory notes a full detailed report and the right to email or phone for further discussion.
The database used in the profiling is culture sensitive, so that if you are a New Zealander you are compared against New Zealand profiles, Australian against Australian, Indian against Indian profiles etc. In fact over 150 culture profiles
Another use is to profile your top sales reps and then hire against that success profile, and use for helping grow the skills of your weaker performers.
For more details go onto my website, on this website www.extendeddisc.com read up about it and if you want to undertake a profile enter via the website, payment can be made by Visa, Mastercard, AMEX, JCB, Bartercard, Paypal accepted. |
| posted by editor @ 9:14 AM |
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Seminars in India
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To follow up on the success of the January visit, I am back in India from the 4th August through to the 28th August doing seminars with the Indian Academy of Management
Ashok Sharma
Indian Academy of Management
Phones: 022-6588 6060, 022-3040 3400
Website: www.indianacademy.org
The seminars are taking place in New Delhi, Mombai and Bangalore with the possibility of Kochin and Vapi.
The seminars will be on "Strategic Selling Skills" and "Outstandingly Good Sales Management" and "Leadership in recognising how to develop your Managers into Leaders", all seminars which you can attend in New Zealand.
The best place to boo is on the Indian Academy of Management website. Of course you can register on my own website and we will get all the details to you. I look forward to seeing all of the Indian contacts and Business colleagues again.
Special Note: There are also a couple of spare days for" In Company personalized " seminars or workshops if you get in fast, but you will have to email me.
Australian Seminars
In July I am working with Business Seminars Australia again presenting a 1 day Strategic Selling Seminar in Brisbane, Sydney, Melbourne, and Perth.
- Thursday 12th July in Perth
- Monday 16th July in Brisbane
- Tuesday 17th July in Sydney
- Wednesday 18th July in Melbourne
I will also doing some seminars for Beauty Sense Distributors in Perth and NSW and catching up with some good clients in Sydney & Melbourne to do some in house seminars.
I will also be at the Quest Apartment Conference in Melbourne.
To book into the Australian Seminars, just go onto my website and fill in the details. You can also reply to the emails from Business Seminars Australia, or book at their website. |
| posted by editor @ 9:09 AM |
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The Mask Effect
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Tuesday, June 05, 2007 |
Around this time of the year in May, June & July as weather patterns change peoples emotional ability to handle awkward & difficult customers in tough situations seems to go astray.
There are more arguments with difficult customers at this time of the year that at any other time.
The concept of the Mask is that we all have private personalities and business personalities, the Mask is the external business personality that you have when you are communicating and negotiating, arguing or debating with clients and customers.
It is like a Mask not a negative mask but a positive mask, you are there representing a look good factor with your knowledge skills and ability and the customer of course has his look good factor mask and when the pair of you have finished your communication all you have done is communicated to each others business personality, you have not emotionally disturbed the private personal world that you have in your own private personality.
It is well worth remembering that they can hurt your uniform, they can insult your name badge, but they can not hurt you personally at the end of the day.
These days with a lot of people coming out of the universities well versed in skills of finding information but poorly educated in maturity of communication and negotiation, it seems to help by teaching them the mask effect so that they can handle those difficult situations with a degree of skill.
Think about the mask next time you have to explain to one of your team members how to handle a tough situation. |
| posted by editor @ 11:38 AM |
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Ethics & Copyright & Intellectual Property
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Sunday, June 03, 2007 |
One of the fastest growing legal incomes is from companies and organizations infringing other peoples Copyright and Intellectual Property.
Here is an example: The Auckland Chamber of Commerce, which is a membership organization has for over the last 25 years had seminars, and training workshops presented by myself to its members using specific course descriptions and course content, that I have created, and have copyright and intellectual property rights to.
When they had a change of personal they decided that they would like to have their training workshops and seminars presented by other suppliers, which is quite ok by myself.
But then they decided to use the same course descriptions and the same course content without my permission.
To protect my business I communicated the fact to the Chief Executive who was not aware that his staff were organizing the training workshops and to the relevant people, who promised to look into it, make changes, and communicate back.
A more ethical decision would have been to admit the mistake, agree that it would not happen again and stop what will obviously end up with a legal battle in which the lawyers on both sides will get some good fees and the actual ownership of the copyright and the intellectual property will still be proven to belong to me.
A lesson in this story is that you do not copy other peoples brands, words, USP copy lines, descriptions, without their permission and when you have been asked by the owner of the intellectual property that you have infringed, that you admit to it, put it to rest and move on.
Copyright and Intellectual Laws do vary slightly from Country to Country but they are all based on that the originator has the rights, the person infringing does not.
A copy of my book Marketing & the Law is available on the website, or if you want some further advise feel free to email me or talk the very well qualified Intellectual Property Legal System.
Remember, to prove your Intellectual Property and your Copyright you need to be able prove the date that it was created and have sufficient evidence to prove that it related to you as well as in certain cases registered trademarks and design copyrights.
It is not expensive to register a trade mark. A very good website to go into in New Zealand is www.iponz.govt.nz and there are similar sites in Australia and around the rest of the world, generally under your local government resources. |
| posted by editor @ 11:35 AM |
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People & Faces Are Important
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Friday, June 01, 2007 |
In several sales audits and marketing audit reviews that I have conducted recently to identify problems within companies as to why sales revenue is not being obtained, have all come up with a common theme, too many emails and too much texting and not enough face to face people contact.
Your sales team should be measured not on their emails and the quotes that were sent out but on the face to face visits that were actually made.
Instead of sending an email why don't you pick up the phone and use the communication skills that you have to determine the solution you can make for the customers problem, then you can confirm it by email.
Rather than having an email or texting battle why don't you go and visit the client instead.
Now these strategies are all very well and good and the argument is "We can't afford the time, email is quicker, email can be done while I'm mobile, and texting suits the under 30 age market".
The common misconception here is that the use of a media choice will replace the negotiation skills of a face to face meeting.
While ofcourse I agree that it is a good idea to use emails, texting and I am one of the greatest users of those but I still try and make sure that I have that face to face visit.
It is the confidence that people will get from you from a face to face visit and understanding that you are person just like them that does make a difference.
Other strategies that will help with your face to face presentation is to make sure that you have a photograph on your business card or perhaps team photos and people photos featured on your website and also on your brochures and your presentation material.
It is a well documented strategy in marketing that when you introduce people and you introduce a personality that your sales & marketing and branding success goes up.
Take a moment, check out your own conversion and success rate and compare where your analysing things to see if a little bit more people contact would make a difference. |
| posted by editor @ 11:34 AM |
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Sales & Marketing Institute of New Zealand Awards you can be Involved
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Saturday, May 19, 2007 |
I would like to offer you the opportunity to align with the Sales & Marketing Institutes annual awards to be presented at a black tie gala dinner on 23rd of August 2007 at the Hilton Hotel in Auckland.
Categories available to sponsor: Overall event sponsor Filled
Sales Manager of the Year Filled
Sales Team of the Year Available
Sales Professional of the Year Filled
Marketing Manager of the Year Available
Marketing Team of the Year Available
Marketing Professional of the Year Filled
Entrepreneur of the Year Available
Sales & Marketing Professional of the Year Available Please note that as we are a not for profit, the sponsorship fees are very reasonable. We are interested in the diversity of sponsors and in adding value to our membership through these partnerships. To express your interest, please come back to me asap as we are filling these sponsorship categories fast. Or contact the institute direct. http://www.blogger.com/www.salesmarketing.org.nz
As a sponsor, the Sales and Marketing Institute wishes to help you maximise your investment and offers you the following benefits: Branding - your logo will feature on all marketing material including the award invitation, programme, registration forms, promotional emails, press releases (where possible), and during the awards night on screen
Recognition as sponsor in any media profiling
Recognition as sponsor during the awards ceremony
Recognition as sponsor at the awards launch party in July 2007
Opportunity to display banners or promotional material during the gala dinner
One free award entry to an award category for your team or an individual valued at $200.00
Four complimentary tickets to the awards dinner valued at $600.00
Two complimentary tickets to our special VIP awards launch party in June.
10% Discount if purchasing 4 or more additional dinner tickets. Should your business have a complete table, we could brand this table and you would be entitled to provide your guests with branded gifts of your choice.
Photo opportunities with, and access to your category winner on the night and for any other purposes as agreed between all parties
Opportunity to promote your involvement in your own marketing activity pre and post the awards ceremony, including your website, in your client communications, in your own media activity and in any other ways as agreed between our two organizations Our special awards evening is this year being held at one of our cities landmark venues, the Hilton Hotel. A superb setting, we are assured quality food and beverages as well as service excellence throughout the evening.
Our event will commence at 6.45pm with pre dinner drinks followed by a 3 course a la carte dinner, during which the awards ceremony will take place. A representative of your organisation will be invited to present your sponsored award to the winner.
If you are not interested in a category sponsorship, you may wish to purchase a corporate table for 10 guests with a 10% discount. This is a wonderful opportunity to thank your staff and clients for their contribution to your business this year and to join in with this high profile industry event.
The Sales & Marketing Institute have access to thousands of sales & marketing professionals and are the premier association for sales managers, marketing managers and people who practice sales, sales management or marketing skills who wish to increase their professionalism, awareness, networks and be recognised for their professional expertise.
If you would like to access this market, then an alignment with our organisation would be a great way to add value to your own business development and marketing plans.
If you require any further information, please do not hesitate to contact Karen on (09) 359 7716 or email karen.galvan@baldwins.com or Emelia@salesmarketing.org.nz Ph 09 8184224 or email me |
| posted by editor @ 11:26 AM |
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Upcoming Seminars
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Thursday, May 17, 2007 |
The seminars that I have coming up in May / June / July
May
Strategic Selling for experienced sales reps - May 15th 1 day Christchurch
Sales Basics how to get started in Selling - May 16th 1 day Auckland
Strategic Selling for experienced reps - May 17th 1 day Auckland
Strategic Selling to major accounts - May 22nd 2 days Auckland
Sales management excellence 1 day - May 24th Christchurch
webMarketing beyond the basics with Wayne (Aust) - May 24th ½ day Auckland
Cold Calling for Scaredy cats with Wayne (Aust) - May 24th ½ day Auckland
Dealing with Awkward & Difficult Customers - May 30th 1 day Auckland June Prospecting for Profit - June 14th EMA Auckland
Sales Basics how to get started in Selling - June 19th Auckland
Managing Sales Teams - June 21st Auckland
Time Management - June 26th Auckland July Sell 2007! - July 15th - 19th Auckland, Brisbane, Sydney, Melbourne, Perth
Dealing with Awkward & Difficult Customers - July 25th Auckland
Marketing Audit - July 31st 2 days Auckland University Advance notice of seminar workshops, in July, I will be doing a national tour of Australia with a multi speaker package called "SELL 07" and in August I will be back in India presenting sales seminars and sales management and leadership seminars, and of course in between I will be visiting various countries doing in house personalized seminars and workshops and conference speaking.
To all of the GEEWIZ readers in the Northern Hemisphere get ready to enjoy your summer, remember to plan some relaxation, think about the lifestyle and leisure for your self as well as the great mood your customers are going to be in when it comes to making buying decisions.
To book visit my website www.geewiz.co.nz/seminars or phone 0800 Geewiz [433949] |
| posted by editor @ 11:22 AM |
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Price Increasle
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Tuesday, May 15, 2007 |
If your business is in New Zealand at the moment you will be well aware of the impact of an extra weeks holiday that has been bought into law, this along with an increase in the minimum wage that you must pay people has in all the examples that I have calculated effectively increased the wages cost to the business by 10%.
This includes allowing for people having holidays off and all the rest of it, so if you have just had a 10% increase in your labour costs you should be looking to recover that through price increases in your products or services.
It is not a good strategy to hold off price increase it is far better to implement them as soon as you can and in communicating to your customers remind them of ethical reasons why your prices have to be changed, fluctuating currency, increased labour costs, share holder returns, investment in new processes and services.
It is then always a good idea to give a grace period that the price increase will apply from and encourage customers to purchase products or services ahead of that date.
You also need to examine any long term contracts you have in relation to what notice periods quite often 30 days you have to give price increases, but don't put off the price increase, make sure that you regularly take small price increases rather than occasionally large ones.
Ofcourse your business should be growing in efficiency and maybe you do not have to implement a price increase but that is going to be your strategy for your business.
The biggest change that we are seeing with pricing is because of increased world trading from all sorts of markets prices are fluid, prices are fluctuating and customers regularly expect prices to vary because they understand the currency changes.
This then means that the company had better deliver on its promises, better have good quality and benefits and also better be great at communicating with a high frequency so that the customer or the client doesn't get upset when they look at making a purchase and the price they have to pay.
Remember Governments internationally use interest rate adjustments to control inflation, a 1908 management theory that is still in practice, this means that if the economy starts to boom and inflation gets to high they adjust the interest rate, generally upwards to slow the economy down, when economies are slowing and declining they reduce the level of interest rate to boost production.
Why governments still run countries on 100 year old theories could a very good question. |
| posted by editor @ 11:21 AM |
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Image Presentation
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Sunday, May 13, 2007 |
When was the last time you examined your external image presentation to your clients.
Such things as signwriting on your vehicles, the building, the welcome reception area, the uniforms on staff, the printed and email communication, the website image, and the email and txting communications and last of all do not forget those quotes you give to clients.
In having a look at this look through the customers eyes, does it actually convey without having to dig to deep and that is fast easy and understandable who you are, your point of difference, and your people and friendly attitude towards helping customers do business.
That external image is part of the decision to do business with you and if it does not match the buyers expectation it is easily fixable, just revisit your image and have a look at what you could be doing to improve it. |
| posted by editor @ 11:21 AM |
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Wayne Mansfield - Australia
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Friday, May 11, 2007 |
I am bringing back Wayne Mansfield to present his popular seminar with me "Cold Calling for Scaredy Cats" and a brand new "WEBMarketing" understanding the latest bloggs and everything else on webs, for full details you will either have received an email or go onto my website and check it out.
Wayne will be presented in Auckland and Christchurch and will also be available for 1 on 1 consulting during the week of May 20th - 27th . |
| posted by editor @ 11:20 AM |
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Training Your People in Both Hard & Soft Skills
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Wednesday, May 09, 2007 |
Within New Zealand & Australia we move into the so called Training season, that is when people go on lots of seminars, workshops and attend conferences because it is "The Winter", obviously for those of you in the tropics and the Northern hemisphere you will be getting ready for your summer and the last thing you will be thinking about is going along to workshops, seminars & conference, but then again between October & February you tend to go to those.
Frequently Sales Managers, Managers, & General Managers complain that their staff do not have the skills to handle the complexities of their business.
Those skills can only be taught from training and I don't necessarily mean had skills on how to do something, you also need to consider the soft skills like ability to communicate, network. Meet new people and carry out conversations.
Increasingly in today's Universities the hard skills are taught, and what is over looked is the soft skills of communication which is so vitally needed when composing the right language for an email or memo, or even when having a telephone call with a very important customer.
Training can be used as a reward for good achievement. If your sales person or customer service or marketing people have achieved success why not reward them by putting them on a one day seminar or sending them to a 2 day conference.
What will then become very important is that they have earned the right to add to their skills but you must also follow it up when they return to find out what they have learnt and what they want to apply and then support them in applying those ideas.
There are many forms of training but do not fall into the trap that tries to identify getting the maximum amount of knowledge in the shortest period of time but no practical application.
In my training and speaking career I can remember when we used to do 3 and 4 day seminars, that now days we try and put the same amount of information, same practical experience, same key points in to a half or 1 day or maybe even a 90 minute key note speech at a conference.
The learning process does take time and a good skilled facilitator or trainer or business developer needs to get to know your people to be able to help them learn in the right areas.
There are good examples of training resources available on my website or written up in my New Zealand Sales Management Book and ofcourse you are welcome to check out the public seminars that have listed on my website and talk to me about personalized workshops or seminars, skills training that can be done for your company and if I can't do it I will find someone that can, from my extensive network of Professional Speakers NZ. |
| posted by editor @ 11:20 AM |
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TXTING - The New Media
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Monday, May 07, 2007 |
If you haven't started investigating how you can build your customer loyalty and become proactive through the use of the media of texting you really need to start investigating it.
We are seeing more and more marketing strategies the ability to become interactive through communication via txt to promote an event or an activity, and the building of customer loyalties from a thank you txt.
Increasingly people are being asked to txt a code to a txt number to receive simple information that can be personalized to suit their enquiry.
There is now some very good suppliers of txting services databases associated with txting and some fabulous software that will assist you to reward customers for good behaviour and then choose the media that they actually want to be replied in.
Whether it is by email, phone, fax, txt, or letter it can all be seamlessly identified.
Everybodys' cellphone is txt capable these days and the cost to send text to your favourite customers is very low, the ability to build a database is not expensive so that you can tell the customers how much you like their business.
There is some very successful campaigns that have become good marketing brand strategies that have used txting as one of the tools for communication.
Telecom and Vodafone have a list of approved alliance partners who provide services and software for txt development, use their websites to source it or send me an email and I will try and introduce you to the people who know what they are doing. |
| posted by editor @ 11:17 AM |
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The Power of "Thank You"
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Saturday, May 05, 2007 |
One of the key elements that I pursued in organizing this Conference was that that at every stage of developing the Conference when somebody gave a sponsorship they were given a "Thank You" certificate or a plaque presented to them at a Rotary meeting or at their offices.
When special people arrived at the Conference there was a "thank you" note and letter for their participation and there was also a follow up "thank you" email to the speakers, suppliers and special volunteers and workers.
A "thank you" email went to all of the participants.
What came back you may ask? - Some really nice emails, faxes and phone calls from people who recognized the appreciation and the effort put in, testimonials about the success of the conference and favourable comments on doors of opportunity that had been opened up as a result of the networking and or commercial opportunities.
All of those "thank you's" have been circulated to everyone involved, they are up on the website and it encourages a feeling of pride and being worthwhile.
Interestingly some suppliers have just taken their money and not even commented with a "thank you" email of the opportunity that was available to them.
Guess which suppliers will not have an opportunity for the next Conference and all it took was the power of a "thank you" email, phone call, fax or card.
People really do do business with people, and there is a need to be appreciated.
Think about it in your business, make sure you send a few "thank you" texts, cards, emails or phone calls, it might just bring in the next lot of business. |
| posted by editor @ 11:17 AM |
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The Plan that Came Together
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Thursday, May 03, 2007 |
2 years ago I started with a group of 6 people that grew to a group of 40 people located in Orewa and Kerikeri. Then 2 weeks ago in delivered a "Success" Conference for Rotary to celebrate the positive contributions that Rotarians and their Rotary Clubs make to the Community.
470 people attended a 3 day Conference with 26 different speakers, 9 different entertainment acts, at the incredible venue at Kerikeri called "The Centre", which has a 450 seat plus theatre, plus events and function area, although the events and function area doesn't have a roof at the moment we hired a marquee to provide a roof.
The reason that this Conference was a success was because the team of people on the organizing committee accepted the vision that I had for the Conference and I was also able to help them see their potential in delivering and exceptional speaking event, entertainment event, fellowship and networking as well as many other facets of the conference that made it rather special.
All the special things from sea shells on tables with candles, right through to major exhibits and packing conference bags we all part of a vision that was co-ordinated by a team of Rotary volunteers and their partners who paid to go to the Conference, even though they had been working on it for 24 months.
Outstanding speakers, stimulated, motivated, and probably best of all was everybody attending the conference gave a gift of 5 reading books to a child in total 462 young children, in Northland at decile 1 schools, to give them the chance at moving above the poverty line and into better careers through the joy of reading.
Yes the boundaries were stretched, yes the strain was on everybody, and yes it was magnificent to enjoy the celebrations afterwards knowing the success. |
| posted by editor @ 11:16 AM |
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Rotary Award Recognition
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Tuesday, May 01, 2007 |
I have just received one of the highest awards in Rotary, which is "The Four Avenues of Service" Award awarded by the Rotary International President, based on nominations received from Rotary Clubs. This Award recognizes the work that I have done in Rotary over the years and more recently the work in sharing and leading the vision for the Rotary District 9910 Conference.
As many of you will know I am only too happy to assist organizations that are funding a Charity or sponsoring a Charity with Business Speaking and I regularly do free speaking presentations to support these Charities. One of the greatest passions in my life has been Rotary and for over 25 years I have enjoyed the philosophy of "Service above Self".
The Award is given by people around me in Rotary who successfully nominated based on their views and contributions. It was presented to me at the District 9910 Conference in Kerikeri and took me totally by surprise. I was busy checking various actions that were about to happen when my name was called out and I was bought to the Awards stage.
My wife Judith, also received a high Rotary Award called a "Paul Harris Fellow", this is made to people who have achieved outstanding contributions to Rotary. She has a great supporter of mine and also the administration controller for the District 9910 Conference.
Paul Harris Fellow Awards are made by donating to the largest private charity in the World called the Rotary Foundation, which has no administration costs and finds itself out of interest earned on its principal and totally gives back all principal given and donated to worthy recipient projects organised by Rotary from around the world. A well publicized known project was the "Polio Plus" campaign, but there are so many projects that Foundation through the sell of Paul Harris Fellow Awards has been able to recognize. |
| posted by editor @ 11:16 AM |
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Time Management
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Sunday, April 15, 2007 |
A good way to think about your time effective productivity is that time management is about quality of what you get done not the quantity that you get done.
There is no point in knocking over a whole pile of low value C category projects when you could have been working on B or an A to complete them.
Time is the same for all of us but the quality of the work that we get done with the time is what buries it. |
| posted by editor @ 11:15 AM |
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Christchurch Seminars
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Friday, April 13, 2007 |
My Christchurch members of Geewiz Network will be please to know that in May and August I have scheduled Christchurch only Sales Training and Sales Manager Training Seminars so check out the details on the website and book your sales team or if you are the Sales Manager book yourself in for an exciting day of achievement.
The seminars that I have coming up in April / May.
April
Sales Basics how to get started in selling - April 13 1 day
Auckland
Leadership from Within - April 26/27 2 days with
me and Madhav Mohan 2days Auckland
May
Strategic Selling for experienced sales reps - May 15th 1 day Christchurch
Sales Basics how to get started in Selling - May 16th 1 day Auckland
Strategic Selling for experienced reps - May 17th 1 day Auckland
Strategic Selling to major accounts - May 22nd 2 days Auckland
Sales management excellence 1 day - May 24th Christchurch
webMarketing beyond the basics with Wayne (Aust) - May 24th ½ day Auckland
Cold Calling for Scaredy cats with Wayne (Aust) - May 24th ½ day Auckland
Dealing with Awkward & Difficult Customers - May 30th 1 day Auckland
To book visit my website www.geewiz.co.nz/seminars or phone 0800 Geewiz [433949] |
| posted by editor @ 11:11 AM |
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The Power of Two
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Thursday, April 12, 2007 |
How many times have you heard excuses from the sales team or from the marketing department
or from the rest of your business team about we have so much to do or we've got too many things
to do, etc.
You might like to simplify it down to the choice of 2, either proceed or don't proceed, your either
saw the customer or you did not see the customer, you either understood the power of quoting or
you didn't.
When we make things simple the choice of 2 works. |
| posted by Liam Webb @ 9:48 AM |
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The Power of Two
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How many times have you heard excuses from the sales team or from the marketing department or from the rest of your business team about we have so much to do or we've got too many things to do, etc.
You might like to simplify it down to the choice of 2, either proceed or don't proceed, your either
saw the customer or you did not see the customer, you either understood the power of quoting or you didn't.
When we make things simple the choice of 2 works. |
| posted by Liam Webb @ 9:45 AM |
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The Mathematics
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I am reminded that the mathematics of motivation is a very simple concept that if we think of the choices that we have to motivate ourselves and these include hardwork, knowledge, love, luck, money, partnership, then the only one that is actually is a motivator is our attitude.
To test this allocate a numerical number to each of letter of the alphabet and add up the result, you will find that attitude is the only one that produces 100%. |
| posted by Liam Webb @ 9:42 AM |
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Better than Yesterday
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Better than Yesterday is a great to work and if you remember the philosophy, all you actually
have to do is do 1 task better than what you did yesterday, every day and the accumulative effect delivers fantastically well.
Better than Yesterday is simple, it is easy and it is measurable and most of all it works and if you would like a free Better than Yesterday Action List, go onto my website and download it.
Gee Wiz Website |
| posted by Liam Webb @ 9:39 AM |
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Whats Your Attitude
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Consider that there are only 2 choices of Attitude - Positive or Negative!
Which one do you want to show your customers?
Which one do you want to show your staff?
Which one do you want to show your work colleagues.? |
| posted by Liam Webb @ 9:36 AM |
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The Money
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Of course the money is important but have you noticed how we transfer money so easily now
electronically and of course the great growth thing will be the ability to transfer money effortlessly through the cell phone device which is becoming more and more of a hand held personal organizer to do things.
Of course your team will want more money, and sales & marketing people are amongst the most
underpaid for the value they contribute to any business, have a good look at your cost of sales and what would happen to your business if you did not have anybody interfacing with your customers to encourage them to keep spending with you.
Value those sales people, value those major account developers, value the marketing people they are your future. |
| posted by Liam Webb @ 9:34 AM |
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It's OK to Fail
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Yes during 2006 I did have some failures, whether they will prove to ultimately long term failures or not is unknown, but what I did do was I had far more successes because I went out and I tried.
Amongst those things that I tried, I am really happy that the new venture Business Seminars NZ is up and running and our first New Zealand multispeaker day called "Blast 2007" on 1st February is going to happen and it will bring to New Zealand Businesses lots of good knowledge from around New Zealand and overseas. |
| posted by Liam Webb @ 9:23 AM |
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